To register, visit our website
www.ilr.cornell.edu/Labor-Relations.
9
Investigation Tools and Techniques LR102
Effectively dealing with complaints and conducting
investigations is a critical part of creating a functional
workplace culture. Participants learn both the strategic
considerations, as well as the nuts and bolts of investigating
issues of employee misconduct. Key learning features
include designing and executing an investigation plan and
understanding how arbitrators scrutinize investigations.
Prerequisite: LR101
Effectiveness in Arbitration LR104
Led by experienced arbitrators and advocates, this workshop
teaches how to advocate at arbitration for those preparing,
presenting, or assisting in the case. Key learning topics
include evidence and proof, examining witnesses, introducing
documents and a full-day arbitration simulation where
participants prepare evidence and testimony to win an
arbitration. Prerequisites: LR101 and LR205
Labor Relations Law LR105
Understand the National Labor Relations Act and its practical
impact on the workplace. This workshop is applicable for
lawyers and non-lawyers alike, and gives participants an
opportunity to understand a host of legal principles and
considerations, including assessing unfair labor practice and
the rules regarding union organizing, collective bargaining and
day-to-day operations.
Effective Grievance Handling: From Step One to
Arbitration LR106
Participants develop the knowledge, skills and confidence
necessary to promote productive, efficient and successful
handling of grievances. Attendees learn to evaluate a grievance
in the context of the "big picture" and use conflict resolution
tools and influence strategies to achieve management's overall
objectives. Prerequisite: LR205
Preparation for Collective Bargaining LR201
Participants learn how to align collective bargaining objectives
to organizational strategy, organize and prioritize management
and union goals and prepare for the bargaining table. An
in-class project includes preparing and delivering a presentation
to management on bargaining authority.
Effective Collective Bargaining Skills and
Strategies LR203
Designed to complement LR201 Preparation for Collective
Bargaining, participants will formulate a negotiating strategy
and learn "at-the-table" best practices. Participants develop
negotiation skills by participating in a full-day bargaining
simulation. Prerequisite: LR201
Programs Delivered at Your Organization:
Labor Relations
All workshops and certificates are available as on-site
programs and can be customized to meet the needs of your
organization.
Collective Bargaining Immersion
This intensive three-day workshop is designed to
prepare your team for negotiations. It incorporates your
organization's unique issues and union dynamics in a
comprehensive program customized to teach and practice
critical knowledge and skills. The program is highly
interactive with many group exercises, case studies and a
full-day collective bargaining simulation tailored to your
organization's bargaining needs.
Contract Administration Immersion
This three-day workshop is designed to develop the
knowledge and skills of your organization's human resources
and labor relations practitioners. This workshop provides
in-depth knowledge and skill-building in the subject areas
of: labor relations and labor law, contract interpretation,
employee discipline, grievance and arbitration handling,
and workplace investigations. Case studies, role plays and
simulations allow participants to apply what they learn
during the training to relevant issues that may arise in the
workplace.
Advanced Arbitration Advocacy
Created for the professional who wishes to become an
arbitration advocate, or for the current advocate who wants
to improve and master skills. Learn and practice how to
use the technical aspects of the advocacy process to tell
a persuasive story clearly and effectively before a labor
arbitrator. This program can be specifically customized
to include contract provisions and fact patterns from
participating organizations.
Managing and Supervising in a Unionized
Environment
This training develops conflict resolution, team building and
labor relations skills of operations managers and supervisors.
Effectively managing teams and resolving conflict, in addition
to substantive knowledge of labor relations, is essential
to managing and supervising a unionized workforce. The
training is interactive, containing case studies and exercises
tailored for your organization that gives participants multiple
opportunities to practice learned skills.
For more information about customized programs,
contact Dan McCray at danmccray@cornell.edu
or call 212.340.2861.