Professional Development Guide

SPR 2016

Professional Programs Guide for Cornell ILR's professional programs

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Investigation Tools and Techniques LR102 Effectively dealing with complaints and conducting investigations is a critical part of creating a productive and fair workplace culture. This workshop focuses on both the strategic considerations as well as the nuts and bolts of investigating issues of employee misconduct. Special emphasis is placed on relevant contractual considerations, preparing an investigation plan and conducting investigatory interviews. Prerequisite: LR101 Effectiveness in Arbitration LR104 Contractual or disciplinary disputes that cannot be resolved by the parties are ultimately tried and resolved in arbitration. Led by experienced arbitrators and advocates, this workshop is designed for those who need to develop a strategy for preparing or presenting evidence in labor arbitration, and is also appropriate for professionals managing the grievance process and supporting advocates at arbitration. Prerequisites: LR101 and LR205 Labor Relations Law LR105 When involved in the collective bargaining process or the administration of a contract, it is necessary to understand the National Labor Relations Act and its practical impact on the workplace. This workshop is accessible to lawyers and non- lawyers alike, and provides the opportunity to understand a host of legal principles and considerations. Effective Grievance Handling: From Step One to Arbitration LR106 Develop the knowledge, skills and confdence necessary to promote productive, effcient and successful handling of grievances, and to ensure that management is gaining maximum beneft from the process. Prerequisite: LR205 Preparation for Collective Bargaining LR201 This workshop focuses on aligning collective bargaining objectives to business strategy, preparing and prioritizing management and union goals, and the nuts and bolts of getting ready for the bargaining table. Engage in a simulation to seek a bargaining mandate from management. Effective Collective Bargaining Skills and Strategies LR203 Transition from bargaining strategy to negotiating strategy by focusing on tools and techniques necessary to achieve "at-the- table" results. Through a collective bargaining simulation, focus on developing and selling proposals, probing union demands, the timing and sequencing of offers and concessions, and coming to agreement or impasse. Prerequisite: LR201 LABOR RELATIONS 10 On-Site Programs: Labor Relations All workshops and certifcates are available as on-site programs and can be customized to meet the needs of your organization. Collective Bargaining Immersion Prepare the entire collective bargaining team for negotia- tions using the actual issues you will face. Learn how to put the organization's business strategy at the center of your bargaining preparation. Engage in an interactive exercise that includes translating overall objectives into specifc proposals and anticipating the union's response and demands. Then learn and practice "at-the-table" negotiating strategy and tactics in a full-day negotiation simulation. Contract Administration Immersion Meet the knowledge and skill-building needs of your organization's human resources and labor relations practi- tioners in the subject areas of labor relations, employment and labor law, contract interpretation, grievance handling and arbitration, and workplace investigations. Case stud- ies, role plays and simulations allow participants to apply what they've learned during the workshop to relevant issues that may arise in the workplace. Advanced Arbitration Advocacy Created for the professional who wishes to become an arbitration advocate, or for the existing advocate who wants to improve and master skills. Learn and practice how to use the technical aspects of the advocacy process to tell a persuasive story clearly and effectively before a labor arbitrator. The program can be specifcally custom- ized to include contract provisions and fact patterns from participating organizations. Managing and Supervising in a Unionized Environment Shaped to develop the confict resolution, team building and labor relations skills of managers and supervisors. Effectively managing teams and resolving confict, in addi- tion to substantive knowledge of labor relations, is essen- tial to managing and supervising a unionized workforce. Interactive case studies and exercises allow participants to practice learned skills. For more information about customized programs, contact Dan McCray at danmccray@cornell.edu or call 212.340.2861.

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