DISPUTE RESOLUTION
To register, visit our website
www.ilr.cornell.edu/dispute-resolution.
11
Cross Cultural Communication Training DR210
This program provides a unique and detailed examination of
the role that culture plays in conflict and conflict resolution.
Mediators and other ADR professionals will analyze and
attempt to resolve complex, multi-layered problems in this
intensive hands-on workshop.
Fundamental Negotiation Skills LR311
Engage in a series of role plays and experiential learning
situations to understand and practice fundamental negotiation
skills and approaches to one-on-one, small group and collective
negotiation settings in the workplace (see Page 10).
Resolving Conflict CO336
Learn to identify, confront and resolve conflict (see Page 4).
Training for Difficult Conversations DR148
Created for supervisors, human resource managers, directors
and executives, and other professionals responsible for
managing employee relations, participants gain critical skills
in managing difficult conversations to constructively resolve
employee disputes.
Facilitation Skills Training for Conflict Management
DR225
Designed for human resource professionals, managers and
supervisors who help others resolve their workplace conflicts,
this workshop helps participants identify when a facilitative
approach is required. The program offers a structure for
facilitated problem-solving discussions and provides ample
opportunity to practice techniques for effective facilitation of
workplace conflicts.
Conflict Resolution Strategies for the Workplace
DR140
This workshop trains participants to plan, design and
implement workplace conflict resolution strategies. By
completion, attendees understand how to design and enact
strategies for resolving workplace disputes, and help mitigate
future incidents. This workshop is designed for human resource
executives, ADR consultants, employment attorneys, labor
union leaders and entire "in-house design teams."
Employment Arbitrator Training DR130
Designed for mediators and arbitrators experienced
in employment law and employment relations, gain a
comprehensive understanding of employment arbitration
essentials, from initial appointment to issuance of the award
and beyond. Upon completion, participates will have the
knowledge and skills to effectively arbitrate both statutory and
contractual employment claims. CLE credits, see Page 14.
Employment Law and Workplace Mediation Training
DR110
This intensive five-day training program equips participants
with knowledge and skills essential to successful workplace
mediation. Upon completion of a comprehensive blend of
substantive law and education training in mediation process
skills, participants are well prepared to become a qualified
workplace mediator. CLE credits are awarded for completion of
the training. CLE credits, see Page 14.
Becoming a Mediator: The Business Plan DR220
Explore the nature of self-employment and discuss the
development of your practice. With the goal of helping you
build a business plan to successfully launch or effectively
enhance your career as an ADR neutral, this program, for
beginning, emerging or established neutrals, broadens practice
and increases market potential.
Ethics in ADR DR170
Ethics in Alternative Dispute Resolution improves ethical
awareness and develops competency for addressing complex
ethical situations. Through this workshop, gain clarity about
roles and conduct, and learn techniques that can be applied in
day-to-day practice. CLE credits, see Page 14.
Managing Organizational Conflict
Certificate Days
2
2
2
1
1
LR311
DR210
CO336
DR148
DR140
DR225
Professional Neutral Development
Program Days
2
2
1
5
2
2
DR170
DR210
LR311
DR110
DR220
DR130
2
Fundamental Negotiation Skills
Cross Cultural Communication Training
Resolving Conflict
Training for Difficult Conversations
Conflict Resolution Strategies for
the Workplace
Facilitation Skills Training for
Conflict Management
Fundamental Negotiation Skills
Cross Cultural Communication Training
Ethics in ADR
Employment Law and Workplace
Mediation Training
Becoming a Mediator:
The Business Plan
Employment Arbitrator Training
Total 10
Total 14